Welcome to MK Mobile Car Detailing. By accessing our website or using our services, you agree to comply with and be bound by the following Terms of Service.

## 1. Services

MK Mobile Car Detailing, a sole proprietorship operated by Keith Stiver, provides mobile vehicle detailing and ceramic coating services at your specified location. All services are subject to availability and scheduling.

## 2. Booking and Payments

- A valid address and vehicle description are required to book a service.

- Pricing is subject to change based on the condition of the vehicle upon arrival. Any price adjustments will be discussed and agreed upon before work begins.

## 3. SMS / Text Messaging Communications

MK Mobile Car Detailing (Keith Stiver) operates a low-volume mixed messaging program from phone number +1 623-469-7742 for quote and appointment confirmations, appointment reminders, service updates, customer support replies, and occasional promotional offers, sent to opted-in customers only.

- Opt-in method: Customers provide consent by submitting their phone number via the contact form at https://mkmobilecardetailing.com/contact and checking the SMS consent checkbox. A separate, optional checkbox collects consent for promotional messages. Consent to receive text messages is not a condition of purchasing any goods or services.

- Message types: Quote and appointment confirmations and reminders, service updates, customer support replies, and occasional promotional offers.

- Message frequency: Message frequency varies based on your interactions with our business.

- Rates: Message and data rates may apply. Check with your mobile carrier if unsure about your plan's messaging rates.

- Opting out: Reply STOP to any message to cancel your SMS subscription. You will receive one final confirmation message, and no further SMS messages will be sent unless you opt back in.

- Help: For questions about our SMS program, reply HELP to any message or contact us at [email protected] or +1 623-469-7742.

- No third-party sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for any purpose.

- Carrier liability: Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and network availability.

- Age restriction: Our SMS program is intended for individuals who are 18 years of age or older. You must be 18 years of age or older to use this SMS service.

- Supported carriers: Our text messaging program is compatible with most major U.S. wireless carriers, including but not limited to AT&T, Verizon, and T-Mobile. Carrier coverage and compatibility are not guaranteed.

- Privacy: See our Privacy Policy for details on how we handle your information.

## 4. Cancellations and Rescheduling

Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Failure to do so may result in a cancellation fee.

## 5. Limitation of Liability

MK Mobile Car Detailing is not liable for any pre-existing damage, wear and tear, or mechanical issues with your vehicle. We ask that all personal items be removed from the vehicle prior to our arrival.

## 6. Governing Law

These Terms of Service are governed by the laws of the State of Arizona.

## 7. Contact Information

For any questions regarding these terms, please contact us at:

- Email: <[email protected]>

- Phone: +1 623-469-7742

- Address: Gilbert, AZ 85233