# Privacy Policy

Effective Date: June 2026

MK Mobile Car Detailing, a sole proprietorship operated by Keith Stiver ("we", "us", or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website and use our services.

## 1. Information We Collect

We collect information that you voluntarily provide when you fill out forms on our website, request a quote, or contact us. This may include:

- Name

- Email address

- Phone number

- Vehicle information

- Service address

## 2. How We Use Your Information

We use the collected information to:

- Provide and manage our mobile detailing and ceramic coating services.

- Communicate with you regarding quotes, appointments, and service updates.

- Send SMS/text messages for quote and appointment confirmations, reminders, customer support, and promotional offers — only if you have explicitly opted in.

- Improve our website and customer service.

## 3. SMS / Text Messaging Communications (A2P Compliance)

By providing your mobile phone number and checking the SMS consent box on our forms, you agree to receive text messages from MK Mobile Car Detailing (Keith Stiver).

- Program description: We send transactional and promotional text messages, including quote confirmations, appointment confirmations and reminders, service updates, customer support replies, and occasional promotional offers. Messages are sent from our SMS number, +1 623-469-7742.

- Opt-in: We only send SMS messages to customers who have explicitly opted in by entering their phone number and checking the SMS consent checkbox on the contact form at https://mkmobilecardetailing.com/contact. A separate, optional checkbox lets you also consent to promotional messages. Consent to receive text messages is not a condition of purchasing any goods or services.

- Message frequency: Message frequency varies based on your interaction with us.

- Rates: Message and data rates may apply.

- Opt-out: You can opt out at any time by replying STOP to any text message. Reply HELP for assistance, or contact us at 623-469-7742.

- No third-party sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for any purpose. We do not sell, rent, or share your phone number or SMS opt-in consent with anyone.

## 4. Cookies, Tracking Technologies & Analytics

Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, and understand how visitors use our pages. This includes:

- Essential cookies required for the website and forms to function.

- Analytics cookies (such as Google Analytics) that collect aggregated, non-identifying data about page visits, traffic sources, and on-site behavior so we can improve our website and services.

- Marketing/tracking pixels that help us measure the performance of our ads and campaigns.

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality. We do not use cookies or tracking technologies to collect SMS opt-in consent, and SMS consent data is never shared with third parties.

## 5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

## 6. Your Rights

You have the right to:

- Access: Request a copy of the personal information we hold about you.

- Correction: Request correction of inaccurate or incomplete information.

- Deletion: Request deletion of your personal information, subject to legal exceptions.

- Opt-out: Withdraw your consent to SMS messages at any time by replying STOP, or opt out of other communications by contacting us.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.

## 7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

- Email: <[email protected]>

- Phone: +1 623-469-7742

- Address: Gilbert, Arizona 85233